Bringing Order to a Complex Business World

In today's business environment, minimizing frustration and securing value-added relationships can make your work life more purposeful and productive.  We strive to facilitate this process for you in meeting your office supplies and facilities needs.  S&T's relationship with customers must provide predictable and seamless service - no exceptions.  If you have a unique challenge we partner with you to determine and deliver the best solution possible.  We understand if we don't provide value to you and your company, our relationship will be in jeopardy.  The genesis of value added and rewarding relationships is experience, knowledge and exceptional service.  S&T has been providing that formula to its customers for over 32 years.

S&T is a Totally Integrated Solutions Business

S&T offers its customers an extensive range of products and services.  We are prepared to meet customers requirements as they become reality.  Our products and services are provided in the following major categories:

Supplies:  S&T provides stationery, IT, office equipment, janitorial, lunchroom, sanitation, print, promotional and incentive products.  Customer warehousing and product fulfillment are available.  Corporate contracts are available for over 35,000 name brand products with next day local and national delivery.  S&T is an approved GSA vendor for products and services to agencies of the Federal Government.

Furniture:  S&T offers commercial grade furniture and panel system lines on a contract and wholesale basis including delivery and installation locally and nationally.  S&T is a certified inter-market dealer providing warehouse, asset and project management, warranty, repair and maintenance programs.  Trade-ins, furniture rental and leasing arrangements are also available.  A complete showroom is available in St. Paul.

Design:  S&T's Design Group offers total office space planning solutions.  The department is staffed with experienced, certified designers who understand the requirements of facility planning.  Layout work is fully automated and provides detailed product specifications, 3D isometric drawings and floor plans.

The range of available services and products include:

• Building finishes, such as floor, wall and window treatments.

• Furniture selections including case goods, upholstered pieces and seating.

• Work station panel systems solutions.

• Silk plants, artwork and accessories.

• Training and conference room solutions, including audiovisual equipment.

• Ergonomic assessment and products to enhance performance.

Serving Customers Through Technology

S&T consistently invests in technology to provide innovative business solutions to its customers, including the first office supplier to offer Scan Technology nationally.

S&T's Technology Group offers Internet ordering and reporting systems for its customers.  S&T's technology applications are driven by the needs of our customers resulting in fast, easy, error-free processing anytime, anywhere with next day delivery.

Your introduction to S&T's Internet ordering web site begins with personalized installation, training and technical support.  The web site ordering features include:

• ScanTech order scanning

• Bar coded catalogs

• Full line electronic catalog of 35,000 products including printing services

• Customized electronic product lists

• Electronic product data and information

• Technology support hotline

S&T's web site ordering system also includes customer administration procurement control options.  Each customer can:

• Establish internal department product groups

• Set spending limits by departments or individuals

• Structure internal approval levels

• Receives daily, weekly or monthly management and budget reports.

S&T's technology applications truly maximize customer cost benefits and time efficiencies.

Dedication to Customer Service

S&T 's customer service is a total organization commitment.  Since 1971 this commitment has produced exceptional customer service results.  Our goal is to earn each customer's business, everyday.

S&T service is customer focused:

• Account managers develop responsible customer relationships.
• Customer service staff who:  efficiently process orders, credits and returns, research special requests, answer questions, provide price and product information, internet technical support.
• Warehouse personnel fill orders with exceptional accuracy.
• Delivery personnel provide courteous next day delivery.
• Purchasing agents that pursue customer best pricing opportunities.
• Accounting personnel manage timely billing and customer reports.
• Technical staff provide leading edge technology and education, product and customer training seminars.
• Senior management seek new products and services and maintain a continuous best business practices philosophy.